Help

The Library Catalog

Learn about some of the catalog’s features in this screencast.

• Frequently Asked Questions about the Catalog

Your Library account

Questions about your Library account (card numbers, PINs, etc.) should be directed to our Circulation Services department at 513-369-6913.

• Your Library card number is the eight-digit number below the barcode on the back of your red Library card.
• Unless you’ve changed it, your PIN is the last 4 digits of the phone number you gave us when you applied for your card. You can change it online, or have Circulation Services (513-369-6913) reset it for you.
• Use our online form to update your email address or phone number or change the way hold and overdue notices are delivered to you.

Digital Material

A good starting point for information about our downloadables collection is our ebooks webpage. See also:

• Frequently Asked Questions about the Ohio eBook Project
• Frequently Asked Questions about NetLibrary Recorded Books

Research Databases

• Frequently Asked Questions about our Research Databases

Email accounts

Need help setting up an email account? Get step-by-step instructions in our online tutorials.

• Set up a Gmail account

Google Docs

• This online tutorial has step-by-step instructions for using Google Docs

Miscellaneous

• Frequently Asked Questions about WiFi
• Frequently Asked Questions about Materials Recovery

Technical questions (regarding access problems, browser issues, etc.) should be referred to the Computer Services Help Desk (513-369-4599). Other comments or questions about our new website can be sent with our Comment Form.

• The catalog is unavailable daily from 5:00 to 5:10 a.m. while system maintenance is being performed.
• The Ohio eBook Project website is unavailable the third Thursday of every month from 6:00 to 8:00 a.m. while system maintenance is being performed.