Questions about your Library account (card numbers, PINs, etc.) should be directed to our Circulation Services department at 513-369-6913. Technical questions (regarding access problems, browser issues, etc.) should be referred to the Information Systems Help Desk (513-369-4599). Other comments or questions about our new website can be sent with our Website Comment Form.
- Your Library card number is the eight-digit number below the barcode on the back of your red Library card.
- Unless you’ve changed it, your PIN is the last 4 digits of the phone number you gave us when you applied for your card. You can change it by using the catalog, or you can have Circulation Services (513-369-6913) reset it for you.
- The catalog is unavailable Monday-Saturday from 7:00 to 7:15 a.m. and Sunday from 9:45 to 10:00 a.m. while system maintenance is being performed.
- Frequently Asked Questions About the Library Catalog
- Frequently Asked Questions About WiFi
- Frequently Asked Questions About Materials Recovery
- Frequently Asked Questions About NetLibrary Recorded Books
- Frequently Asked Questions About the Ohio eBook Project
